Legal
Privacy Policy
Last Updated: 10 February 2025
karunsiries ("we", "us", "our") takes your privacy seriously. This policy explains what personal data we collect, how we use it, and the rights you hold over it. It applies to all users of our website at karunsiries.live and all participants in our programs.
1. Who We Are
karunsiries is the data controller for personal information collected through this website and our programs. Our address is 15/9 Soi Ratchawithi 6, Ratchathewi, Bangkok 10400, Thailand. For privacy-related enquiries, contact: [email protected].
2. Data We Collect
We collect personal data only when you choose to provide it or when it is generated through your use of our website:
Contact form submissions: Name, email address, phone number (optional), and message content.
Program enrollment: Name, contact details, and financial background information shared during sessions. Financial details shared in sessions are used solely to deliver the program.
Website usage: Technical data including IP address, browser type, pages visited, and time spent on the site — collected via analytics cookies if you consent.
3. How We Use Your Data
We use personal data for the following purposes:
- Responding to enquiries submitted through our contact form
- Delivering our financial education programs and producing participant documents
- Providing follow-up support where included in a program
- Improving our website and program content through aggregated, anonymized analytics
- Communicating program updates where you have provided consent
We do not sell, rent, or share your personal data with third parties for marketing purposes. We do not use your financial information shared in sessions for any purpose beyond the program itself.
4. Legal Basis for Processing
We process personal data on the following legal bases under applicable data protection law, including Thailand's Personal Data Protection Act B.E. 2562 (PDPA):
- Consent: Analytics cookies and optional communications
- Contractual necessity: Program delivery and related communications
- Legitimate interest: Responding to enquiries and maintaining records
5. Data Retention
Contact enquiry data is retained for 12 months unless an ongoing program relationship exists. Program participant records are retained for three years following the conclusion of the program. Session financial details are not retained beyond the program period without explicit consent. Website analytics data is retained for 26 months in aggregated form.
6. Cookies
We use essential cookies to operate our website and, with your consent, analytics cookies to understand how visitors use our site. We do not use advertising or tracking cookies. For full details and to manage your preferences, see our Cookie Policy.
7. Data Security
We take reasonable technical and organizational measures to protect personal data from unauthorized access, loss, or disclosure. These include access controls, secure data handling protocols, and limited staff access to personal information. In the event of a data breach that poses risk to individuals, we will notify affected parties and relevant authorities as required by Thai law.
8. Third-Party Services
We may use third-party services to operate our website — including analytics providers and hosting services. These providers act as data processors and are bound by appropriate data processing agreements. We do not share personal data with third parties beyond what is necessary to operate our services.
9. Your Rights
Under Thailand's PDPA and applicable law, you have the following rights:
- Right to access the personal data we hold about you
- Right to request correction of inaccurate data
- Right to request erasure of your data, subject to legal retention obligations
- Right to object to processing based on legitimate interest
- Right to withdraw consent at any time (for consent-based processing)
- Right to lodge a complaint with Thailand's Personal Data Protection Committee
To exercise any of these rights, write to us at [email protected]. We will respond within 30 days.
10. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
11. Children's Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe we hold data of a minor, please contact us and we will take appropriate steps to remove it.
12. Updates to This Policy
We may update this policy as our practices or legal obligations change. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website following any update constitutes acceptance of the revised policy.
13. Contact
For any privacy-related questions or requests, contact us at: [email protected] or write to karunsiries, 15/9 Soi Ratchawithi 6, Ratchathewi, Bangkok 10400, Thailand.